Client forms · F12
Client welcome template
Send concise practical information before the first appointment so a client knows where to go, what to expect, and how to ask questions.
- DOCX
Download the files
F12 · version 1.0.0
- Printable PDFPDF · 19 KB · 2 pages · v1.0.0client-welcome-template-print.pdf
- Editable DOCXDOCX · 16 KB · 2 pages · v1.0.0client-welcome-template-editable.docx
Free download. No email required. The DOCX is the structured, editable version for screen readers; the PDFs are print and fill-in copies and are not tagged. Resource license.

Who this is for
Practitioners who send practical information to a client before a first appointment, on paper or by email.
What the file contains
- Greeting
- Hello [client first name], thank you for booking with [practice name].
- Appointment
- Date/time/time zone, duration, setting/address or private meeting link.
- Expect
- Factual description of the session, what is included, and the nonclinical scope.
- Preferences
- How to discuss access, comfort, and touch preferences; right to ask questions or stop.
- Prepare
- Link to blank forms and the practice-designated return method; never public upload.
- Payment
- Price/payment timing and link to the policy disclosed at booking.
- Changes
- How to request rescheduling and what to do if the practitioner is late or a remote connection fails.
- Contact
- Verified practice contact and expected administrative response time.
How to customize it
Remove any instruction that does not match the actual practice. Test directions and links on a phone. Do not add medical preparation advice or imply a required package commitment. Include the final reviewed cancellation policy link before a client pays.
Scope and limitations
Practical information for adult, nonclinical sessions, with no medical preparation advice. Forms go back through the practice-designated return method, never a public upload or HolisticHealer.net. The file includes email-friendly text.
Copy included in the file
Before we begin, we will explain the session and confirm your preferences. You may ask questions, decline touch, pause, or end the session. Please use [secure return method] for any forms and contact [practice contact] if you prefer to discuss something privately. This service does not replace care from a qualified health professional.
Guides that use this file: Client intake and privacy for a small practice · Local marketing for independent practitioners